Privacy Policy

This website, theprocoders.com, is operated by ProCoders ("we", "us"), a remote-first software and AI engineering studio registered in the United States (Dallas, Texas). We are the data controller for the personal data described in this policy.

Questions about this policy or your data go to contact@theprocoders.com.

Contact form. When you use the form on /contact/ we collect the details you enter (typically your name, work email, company and a description of your project) so we can reply to you. The form is delivered to us by Web3Forms, which processes the submission on our behalf and forwards it to our mailbox.

Newsletter. The email address you enter in the footer sign-up is sent to us via FormSubmit so we can add you to a monthly email. You can unsubscribe at any time by replying to any issue or emailing us.

Email. If you email us directly we keep the correspondence for as long as the conversation, and any resulting engagement, is active.

Analytics. We use Google Analytics 4 to understand which pages are read and how the site performs (page views, clicks on contact buttons, form submissions counted as events, and Core Web Vitals timings). Analytics data is aggregated and pseudonymous; we do not send names, email addresses or message contents to Google Analytics.

Server logs. Our hosting provider records standard request logs (IP address, user agent, requested URL, timestamp) for security and capacity purposes.

Google Analytics sets first-party cookies (for example _ga and _ga_*) to distinguish returning visitors and sessions. We do not run advertising pixels, and we do not use cookies for profiling or retargeting.

The site also uses sessionStorage in your browser to remember which page you were on when you clicked a contact button, so we can see which pages generate enquiries. This is cleared when you close the tab and never leaves your browser except as an aggregate analytics event.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with the Google Analytics opt-out add-on. The site works without cookies.

Where UK or EU data protection law applies, we rely on: our legitimate interest in responding to enquiries, running and securing the website and understanding how it is used; your consent for the newsletter; and the performance of a contract when you become a client.

We do not sell personal data. We share it only with the service providers that run this site and our communications, each acting under its own data processing terms: Hostinger (hosting), Google (analytics), Web3Forms (contact form delivery) and FormSubmit (newsletter sign-up delivery). Some of these providers process data in the United States and other countries; where required, transfers rely on standard contractual clauses or an equivalent mechanism.

We may also disclose data where the law requires it or to protect our rights.

Enquiries and related email are kept for up to 24 months after the last contact, or for the duration of a client engagement plus the period our accounting and contractual obligations require. Newsletter addresses are kept until you unsubscribe. Google Analytics data is retained for 14 months. Hosting logs are retained by our provider for a short rolling period.

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, email contact@theprocoders.com. We respond within 30 days. If you are in the UK or EU you can also complain to your local data protection authority.

The site is served over HTTPS only, with HSTS and a content security policy. Enquiries are stored in access-controlled mailboxes. No method of transmission is completely secure, so we cannot guarantee absolute security, but we design our own systems and our clients' systems with the same care.

This site is intended for businesses and we do not knowingly collect data from anyone under 16. If you believe a child has sent us data, contact us and we will delete it.

We will post any changes on this page and update the date at the top. Material changes affecting how we use data you have already given us will be announced by email where we have your address.