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WhatsApp Business API

WhatsApp chatbots that customers actually reply to.

AI agents and automations on the WhatsApp Business API, onboarding, support, and broadcast at scale, built for production traffic.

Book a build →Read the support chatbot guide →

Your customers already live on WhatsApp. We build AI agents on the Business API that feel like a real conversation and keep working once volume climbs.

What we build

Conversations that do real work.

Onboarding agents

Walk every new user to first value. For WhatNextAI, this tripled activation.

Support bots

Resolve common questions automatically and escalate the rest with full context.

Broadcast campaigns

Lifecycle and retention messaging that stays inside WhatsApp's rules.

Delivery approach

The Business API is unforgiving once volume climbs.

We've already hit the operational issues so you don't have to.
01

Webhook and queueing design

Messages keep moving under load, even when volume spikes or downstream systems slow down.

02

Fallback and rate-limit handling

Conversations stay alive when providers throttle, delay, or temporarily fail.

03

Template and broadcast governance

Approval, limits, and lifecycle rules are handled as part of the build, not after launch.

Where WhatsApp fits

Messaging-first workflows.

  • →Teams whose customers already prefer WhatsApp over email
  • →SaaS onboarding flows that need fast time-to-first-value
  • →Support teams handling repetitive questions in messaging channels
  • →Lifecycle campaigns that need compliant broadcast management
Technical stack

Business API, CRM, and AI in one flow.

We connect WhatsApp Business API setup, CRM routing, AI orchestration, template approval, broadcast limits, webhook handling, and human escalation.

Proof

Proof from WhatsApp production.

WhatsApp systems need conversion lift, reliable message handling, and compliant broadcast operations at real volume.
3.4x

activation via conversational onboarding

WhatNextAI
68%

cut in time-to-first-value after onboarding redesign

WhatNextAI
2-3wk

typical launch window for focused WhatsApp chatbot builds

Delivery range
Related resources

Related field notes and proof.

Guide

AI chatbot for customer support

What it takes to auto-resolve the bulk of incoming conversations.

Case study

WhatNextAI onboarding

A WhatsApp-first onboarding agent that tripled activation.

Pricing

AI chatbot cost guide

Build cost plus WhatsApp per-conversation pricing and inference.

FAQ

Things teams ask us first.

Need a clearer answer? Ask directly. We reply within 24 hours.
How long does it take to build an AI chatbot or automation?
Most projects go live in 2–6 weeks. A focused chatbot with CRM integration is 2–3 weeks. A full automation pipeline or multi-channel lead-gen system is 4–6 weeks. We ship a working version early so you can give feedback before we finalise.
What does an AI automation project cost?
From $2K for a focused single-channel chatbot to $50K+ for a full enterprise automation platform. Most projects fall between $3K and $15K. We scope every project individually, book a free 20-minute call and we will give you a realistic estimate within 24 hours.
Do I need technical knowledge or existing data to get started?
No technical knowledge required. We handle architecture, build, integration, and deployment. For AI training we work with whatever data you have, FAQs, past tickets, product docs, or even a brief. The more you have, the better the AI performs, but we can start from almost nothing.
Which AI models do you build with?
OpenAI GPT-4, Anthropic Claude, and Google Gemini. We pick the best model for your use case, budget, and latency. Not tied to any single vendor. We also integrate with WhatsApp Business API, n8n, Make, Zapier, Slack, HubSpot, and most major business tools.
What happens after the AI system launches?
We run a two-week soak, monitoring real traffic, catching edge cases, tuning the AI before handover. After that we offer monthly retainer packages, or you can manage it yourself; we document everything thoroughly.
Can you integrate with the tools we already use?
Almost certainly yes, CRMs (HubSpot, Salesforce, Pipedrive), helpdesks (Freshdesk, Zendesk, Intercom), messaging (WhatsApp, Slack, Telegram), automation tools (Zapier, Make, n8n). If you use something specific, tell us, we will confirm within one business day.
Related services

Explore connected service pages.

AI agent developmentAI chatbot developmentRAG developmentVoice AI agentsWhatsApp chatbots

Ready to build something that actually works?

One conversation. A precise roadmap, a realistic estimate, and a clear pass/no-pass on whether AI is the right fix.

Get a free consultation →contact@theprocoders.com