Core service

AI & Automation

Custom AI agents, support chatbots, retrieval systems, and realtime voice agents that resolve work instead of creating another inbox.

AI agent developmentAI chatbot development

What this includes

Production work with measurable outcomes.

What we design, build, integrate, test, and hand over before it reaches real users.

Sub-serviceAI agent development →Autonomous AI agents that take action across your real systems, support, sales, and operations, built for production, not pilots.Sub-serviceCustomer support automation →Deflection, triage, routing, agent assist, and escalation across your whole helpdesk, production-built. 80% auto-resolution from the team that shipped it.Sub-serviceAI chatbot development →Support, sales, and internal chatbots built for production. From the team behind 80% ticket auto-resolution.Sub-serviceRAG development →Production retrieval-augmented generation: chunking, reranking, citation enforcement, and eval harnesses that keep answers honest.Sub-serviceVoice AI agents →Realtime voice agents engineered to a sub-500ms first-token budget, ASR to LLM to TTS, accounted for to the millisecond.Sub-serviceWhatsApp chatbot development →AI agents and automations on the WhatsApp Business API, onboarding, support, and broadcast at scale. Lessons from 14k conversations a week.

Outcome proof

80% ticket auto-resolution and 14k weekly conversations across shipped client systems.

See the Phobia case study →

Who it's for

Built for the teams who feel this problem first.

Product teams

Want to ship AI features customers love.

Ops leaders

Want to automate workflows without firing anyone.

Enterprises

Need AI inside their compliance perimeter.

Related resources

Related field notes and proof.

Guides, case studies, and market pages connected to this service so you can evaluate the work from several angles.

Playbook

Customer Support Automation: What to Automate First (and What to Never Automate)

A practical sequence for customer support automation, what to automate first (tier-1 deflection, triage, agent assist) and what to never automate.

Playbook

Why AI Agent Pilots Stall, and the Checklist That Gets Them to Production

Most AI agent pilots never ship. The four reasons agents stall in proof-of-concept, and the production checklist we use to get them live in weeks.

Playbook

AI Chatbot for Customer Support: What It Takes to Auto-Resolve 80% of Tickets

What separates support chatbots that resolve 80% of tickets from the ones customers avoid: data grounding, escalation design, and evaluation before launch.

Pricing

How Much Does an AI Chatbot Cost in 2026?

Honest 2026 pricing ranges for no-code platforms, custom AI chatbots, multi-channel automation, and the hidden run costs most quotes skip.

Playbook

How we ship an AI chatbot that resolves 80% of tickets.

The playbook we use to take a support team from drowning in repetitive queries to focusing on strategic work, eval suites, persona tuning, and shadow rollouts.

Architecture

RAG without regret: a production checklist.

Twelve concrete checks before you ship retrieval-augmented generation to real users. Chunking, reranking, citation enforcement, and the eval harness that keeps it honest.

Engineering

Realtime voice agents: the latency budget nobody talks about.

Sub-500ms first-token isn't a feature, it's a survival threshold. How we budget every millisecond from ASR to LLM to TTS, and what to skip.

Industry

Chatbots & AI Automation for Consumer Brands

High-volume chatbots, lifecycle automation, retention flows, and reliable AI infrastructure for consumer teams with real traffic.

All services

Explore the rest of our services.

AI & Automation Growth & Marketing Automation Engineering & Development Cloud & Infrastructure Strategy & Consulting

Ready to build something that actually works?

One conversation. A precise roadmap, a realistic estimate, and a clear pass/no-pass on whether AI is the right fix.

Get a free consultation →contact@theprocoders.com