AI & Automation
Custom AI agents, support chatbots, retrieval systems, and realtime voice agents that resolve work instead of creating another inbox.
Production work with measurable outcomes.
80% ticket auto-resolution and 14k weekly conversations across shipped client systems.
See the Phobia case study →Built for the teams who feel this problem first.
Want to ship AI features customers love.
Want to automate workflows without firing anyone.
Need AI inside their compliance perimeter.
Related field notes and proof.
AI Chatbot for Customer Support: What It Takes to Auto-Resolve 80% of Tickets
What separates support chatbots that resolve 80% of tickets from the ones customers avoid: data grounding, escalation design, and evaluation before launch.
How Much Does an AI Chatbot Cost in 2026?
Honest 2026 pricing ranges for no-code platforms, custom AI chatbots, multi-channel automation, and the hidden run costs most quotes skip.
How we ship an AI chatbot that resolves 80% of tickets.
The playbook we use to take a support team from drowning in repetitive queries to focusing on strategic work, eval suites, persona tuning, and shadow rollouts.
RAG without regret: a production checklist.
Twelve concrete checks before you ship retrieval-augmented generation to real users. Chunking, reranking, citation enforcement, and the eval harness that keeps it honest.
Realtime voice agents: the latency budget nobody talks about.
Sub-500ms first-token isn't a feature, it's a survival threshold. How we budget every millisecond from ASR to LLM to TTS, and what to skip.
Chatbots & AI Automation for Consumer Brands
High-volume chatbots, lifecycle automation, retention flows, and reliable AI infrastructure for consumer teams with real traffic.